Frequently Asked Questions
Everything you need to know about your British Cosmetics experience.
Do you offer international shipping?
Yes, we ship our premium beauty products worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Are your products cruelty-free?
Absolutely. British Cosmetics is committed to ethical beauty; none of our products or ingredients are tested on animals.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on items that have been opened or tested.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery's progress.
Are your products suitable for sensitive skin?
Many of our ranges are formulated specifically for sensitive skin. We recommend checking the full ingredient list on the product page or performing a patch test before full application.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.